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I would like to thank Luis, the live customer rep, who helped me on the 5th of February 2010, at 15:5:6 with regard to order #129****. It had been set for Findorelei to be ddelivered to Shandris - Horde, but do to a problem sticking online it sent it to our usual server Balnazaar - Allianance, for the charcter of the same name. Luis was friendly, courteous, polite and helpful at all times. He did a tremendous job. He should be commended for same. Thank You
From Linda & Mary 2/22/10
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Hello, I just wanted to write you to say thank you very much for your service. I talked to a guy in your chat called Luis who was extremely customer focused. professional and very very helpful. It is with supporters like these that makes it worthwhile for customers like me to use your services. Anyways.. thanks again. I'm very pleased with your services.
Best regards, From Allan M 2/20/10
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Its no problem over all it all worked very fast and great support with both buys...thx and i will keap shopping at wow-gold-buy
From Nichola 1/25/10
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Hello, I got my order quickly, and I was very pleased with your service. I was skeptical at first, but I'm glad I used wow-gold-buy. I checked many places, and you guys have the best prices hands down!! I'll see you soon when I'm ready to buy some Guild Wars Gold or more Gaia Gold, and I will certainly use your excellent service for all my online gaming needs. Thanks again
From John 1/25/10
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Hi, I am just writting to you all of the wow-gold-buy staff to show my appriciation of how satisfied I am at doing buisness with you. I am very scepticul when it comes to buying gold for my online games, but as soon as I found your site and made a purchase for the first time I was so pleased with the way you handle us customers, of how fast and convinient the delivery was that this is the place I come for all my gold buying needs. I must say that i am a very happy and most certainly a frequent customer to your site. Keep up the amazing work and thank you so much again :)
From Eli P. 1/25/10
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Hello, i just took my order and i would like to say a thank to you. 1 to the wonderfull and very kind service-chat Kaileena. 2 for the fastest service among 5 servers i tested EVER From Mike 1/18/10
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To Whom It May Concern, I will be posting in this email the chat log that was in progress during the horrific delivery situation that occurred just recently today. You cannot see firsthand what is happening in the game, but from the content that I relate to Jack in the support chat you can get a fairly good idea of how your delivery employee was acting. I finally did get delivery of 170 keys, even though my order was for 1000k gold. I mistreated Jack during the heat of the moment due to my frustration and anger, but looking back on the log I believe he should be commended for how professional and polite he was, as well as for how well he kept his cool in a very frustrating situation. Lastly, due to your delivery fool being the way he was, I was suspended from work for three days for not showing up on time. While I cannot reasonably expect your team to reimburse me for my substantial lost wages, I do expect you to make some kind of gesture of apology for the situation as a whole. I thank you for your understanding in this matter. Please find the chat log below.
From Allan 1/18/10
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I was writing to your company to inform you of how amazing your services were. I recently bought gold from you, and melody was a great help. I will most definitely be purchasing more gold next week. I look forward to receiving the same kind services again in the future. From Aaron C. 1/15/10
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I am a satisfied customer at wow-gold-buy. I was assisted by Melody, she has been a great help for me and was there the whole time when i needed awansers. I will keep on buys from your company. Maybe even soon ^.^ Thank you for all of you servises
From William McCollum 1/15/10
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I ordered my gold on the 7th january and although i had complications with my order, i was kept upto date every step of the way by one of your employees, named Nancy, not only was she providing FANTASTIC customer service, but she was keeping me informed on what the developers were doing every few hours, as well as being very polite 100% of the time. I give my thanks to her for giving her the information i needed and more! Keep up the good work Regards, From Allan 1/15/10
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